The Quality Edge

Fixing Quality Leaks Before They Cost You

Episode Summary

How Sandalwood leaders build connected quality systems to cut costs, stop recalls, and bring automotive-grade discipline to new industries.

Episode Notes

What does it really take to move beyond disconnected spreadsheets and truly operationalize digital quality? 

In this episode of The Quality Edge, Chris Nahil sits down with Mike Vitek and Mark Greenwald from Sandalwood to explore how manufacturers outside the automotive world can capture the day-one value of connected quality systems. 

Drawing from decades of hands-on leadership and consulting in automotive, aerospace, heavy equipment, and industrial chemicals, the conversation dives deep into why legacy frameworks like APQP, PPAP, and FMEA are being adopted by new industries and the pitfalls of copy-pasting automotive approaches. The discussion unpacks how to build closed-loop quality processes that actually stick, prevent costly mistakes, and win early support, and exposes the real reasons quality management struggles—culture, technology, and corporate silos—while offering practical ways to overcome them. 

If you’re tired of fighting fires every time an audit comes around or seeing profits leak away due to preventable quality problems, this episode lays out actionable steps to create a sustainable, connected quality culture. Tune in now!

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